Safety guide - Case Help Desk

Free & Impartial!

Stay Safe Online: Your Complete Digital Protection Guide

Learn how to avoid scams, protect your identity, and take quick action when something goes wrong.

Download Full Guide (PDF) Learn How to File a Case

Your Essential Digital Safety Checklist

A simple guide to help you avoid scams and protect your online activities.

Verify Before You Pay

Confirm identity, reviews, and legitimacy before sending money or sharing personal information.

Protect Your Accounts

Use strong passwords, enable two-factor authentication, and keep your OTPs and codes private.

Document Everything

Save screenshots, chats, receipts, and transaction details—these serve as crucial evidence.

Most Common Scam Types Today

Fake Investment Platforms

Scammers pose as “investment experts” or create fake trading platforms that promise unrealistic returns. Once you deposit, your money disappears or withdrawals are blocked. Stay Safe: Always verify licences and avoid platforms promising unrealistic returns.

Crypto Wallet Impersonation

Fraudsters clone popular crypto wallet apps or pretend to be support teams to steal recovery phrases, private keys, or tokens. Stay Safe: Never share seed phrases or private keys with anyone claiming to offer support.

Business & Marketplace Fraud

Scammers run fake online shops, impersonate trusted vendors, or request payment before delivery and then disappear. Stay Safe: Use verified sellers and secure payment methods—avoid direct transfers to strangers.

Loan & Grant Scams

Fake loan apps or grant organizations promise quick approval but demand upfront fees, BVN, or personal data. Stay Safe: Ignore offers requiring upfront fees or “processing payments” before approval.

Identity Theft

Scammers steal personal information ( SSN, passwords, OTPs) and use it to open accounts, take loans, or access your money. Stay Safe: Use strong passwords and enable two-factor authentication on all accounts.

Fake Job Recruitment

Fraudsters post fake job openings, request registration fees, or collect personal data under the guise of employment processing. Stay Safe: Research the company and avoid job offers that demand payment for forms or training.

What To Do If You’ve Been Scammed

If You’ve Been Scammed, Act Fast:

Secure remaining funds immediately

Disconnect device from internet if hacked

Collect all evidence

File a case on our platform

Report to local authorities

Need Immediate Guidance?

If you're currently dealing with a scam situation, we can help you organize your evidence and understand what next steps to take.

File your Case now!