learn to file

Your Trusted Online Case Filing & Safety Platform

Report scams, fraud, impersonation, harassment, and digital threats.
Follow our expert-guided system to file your case properly and protect yourself.

How to File Your Case (Step-by-Step Guide)

Step 1 — Choose the Type of Case

Select the category that best describes your situation. This helps us customize the form and review process for your specific case.

Step 2 — Provide Basic Case Details

Enter information such as what happened, the date, the amount involved, and the platform where the incident occurred.

Step 3 — Upload Your Evidence

Upload screenshots, receipts, bank alerts, wallet addresses, or chat logs. Strong evidence leads to faster review.

Step 4 — Submit Your Case for Review

Once submitted, you’ll receive a Case ID, assigned specialist, and next-step instructions through email or WhatsApp.

What Happens After Submission?

Case Review & Verification

Our team reviews your case, checks your evidence, and verifies information. If more details are needed, we will notify you.

Action Plan & Next Steps

Based on your case type, you receive a clear action plan, official reporting steps, account-security instructions, or recommended recovery paths.

Ongoing Support

We continue to support you with updates, follow-up guidance, and safety prevention tips until your case is resolved.

Why Use CaseHelpDesk

Structured Case Filing

Your complaint is organized clearly, making it easier to review and escalate properly.

Avoid Filing Errors

Our guided process helps prevent common mistakes that delay investigations.

Privacy-First Handling

Your information is handled securely and never shared without consent.

Human Case Review

Every submission is reviewed by a real specialist, not an automated system.

Clear Next Steps

You receive actionable guidance tailored to your specific case type.

Safety-Focused Support

Beyond filing, we help you protect your accounts and prevent future incidents.

Ready to File Your Case Safely?

Get guided support, avoid common filing mistakes, and protect your personal information while reporting your issue.