Terms of Service - Case Help Desk

Welcome to Case Helpdesk.

By accessing or using this website, you agree to be bound by the terms outlined below. If you do not agree with these terms, please do not use this website or submit a case.

1. Nature of Service

Case Helpdesk is an independent digital support and complaint documentation platform.
We provide guidance, information, and support to individuals who wish to document and understand digital, account, or service-related issues.

We do not guarantee outcomes, resolutions, refunds, recoveries, or specific results.

2. No Professional or Legal Representation

Case Helpdesk does not provide legal advice, financial advice, law enforcement services, or regulatory authority services.

Any information or guidance provided is for general informational purposes only and should not be considered professional advice.

3. User Responsibility

You are responsible for:

Providing accurate and truthful information

Ensuring you have the right to submit any documents or evidence

Taking independent action based on any guidance received

Case Helpdesk is not responsible for decisions you make or actions taken by third parties.

4. Platform Independence

Case Helpdesk is not affiliated with, endorsed by, or connected to any bank, financial institution, cryptocurrency platform, exchange, payment processor, government agency, or private company unless explicitly stated.

5. Limitation of Liability

Case Helpdesk shall not be held liable for:

Any loss, damages, or outcomes resulting from the use of this website

Third-party actions or responses

Delays, inaccuracies, or incomplete information provided by users

Use of this platform is entirely at your own risk.

6. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without notice.

7. Acceptance of Terms

By submitting a case or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

8. Contact

For questions regarding these terms, please contact:
support@casehelpdesk.space